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General information and advice

Citizens Advice

Provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. They can also offer advice on debt and financial difficulties. https://www.citizensadvice.org.uk

Contact the County Council

Address: Walton Street, Aylesbury, Buckinghamshire HP20 1UA
Telephone: 01296 395000 / 0845 3708090 Monday to Thursday 9am-5.30pm and Friday 9am to 5pm.
Text Relay - telephone service for the deaf and hard of hearing: 18001 0845 3708090
Email: customerservices@buckscc.gov.uk
Reception: Monday to Friday 8.30am-5.30pm

Advice about care support

We have lots of information on our site about ways to stay independent, what support is available and how the council may be able to help. Click here for more information.

If you would like to speak to someone contact:
Phone: 01296 383204
Email: crr@buckscc.gov.uk
To report abuse call: 0800 137915
Out of hours emergency: 0800 9997677

Financial advice and information

You can find information about getting benefits and financial advice on our website here.

Stepchange

Stepchange and their team of debt experts help over 500,000 people a year across the UK. They offer a free advice helpline and support. http://www.stepchange.org/

Money Advice service

Free & impartial money advice, set up by government. https://www.moneyadviceservice.org.uk/

The Care Act

From April 2015, care and support in England is changing for the better. The Care Act will help to make care and support more consistent across the country. You can find out more about the Care Act and how it may affect you here.

Children and young people

The Buckinghamshire Family Information Service

The Buckinghamshire Family Information Service provides FREE quality, impartial and up-to-date information to parents and carers with children aged 0 to 19 years (25 with a disability/additional need). Please see the BFIS Contact Us page for more information.

The Local Offer

The Local Offer is a guide to the services and support in Buckinghamshire that are available for children and young people with special educational needs and disabilities aged from 0 to 25 (sometimes this is known as SEN or SEND). The Local Offer is developed with parents, carers, and children and young people to make sure it meets your needs.

Please see the Local Offer page for more information.

Youthspace

The Youthspace website provides advice for young people on health, wellbeing, relationships and more. You can find out more on the Youthspace website.

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